From the Director: This Place Is EPIC!

A couple weeks ago I told you we were a finalist for the Excellence in Business EPIC Award from the Grand Rapids Area Chamber of Commerce. I’m thrilled to announce that we won the award last night at an event at the Frederik Meijer Gardens! The other finalists for the award were Elzinga & Volkers and Cascade Engineering.

If you want to read about the designation, you’ll find that background in my previous post. In a nutshell, this means the West Michigan-area business community recognizes that KDL is not only a leading governmental entity, but that we understand that successful governmental entities place as much importance as their business counterparts on their fiscal health, service innovation, customer and employee satisfaction and civic responsibility.

This isn’t Lance Werner’s award, or even KDL’s award alone. It’s recognition of all the parts that make up this whole: the nearly 300 KDL staffers who make your library experience great every time; your communities, which recognize how crucial a healthy library system is to its overall health; and to you, our cardholders and taxpayers who support us in all we do. Thank you.