Don’t Get Overcharged For Auto Repairs
A new study reveals that many Americans don’t trust auto mechanics. Even more think they’ve been ripped off by one, but getting your car serviced doesn’t have to feel like highway robbery.
April is recognized as National Car Care Month – a time to invest in your vehicle, keeping it “safe, dependable and on the road longer.” Unfortunately, most of us delay much-needed auto repairs. According to a study by RepairPal, three in four consumers have put off an auto repair for some reason and 11% admit to delaying maintenance, even when their cars’s check engine light comes on. Sound familiar? Well, it turns out that many consumers avoid auto shops because they don’t trust mechanics. Sixty-six percent think they have been ripped off by an auto repair shop and 43% report that just the thought of “being taken advantage of” makes them anxious about taking their car in for a repair.
Go In With An Estimate
One of the best things a consumer can do to get a fair repair quote, and ease their mind, is research the cost of common fixes to their vehicle and go in armed with an estimate. Luckily, in the information, that’s easier than ever. Both AutoMD and RepairPal have tools to estimate repair cost with just a few clicks. Consumers can get estimates on over 135 types of repairs for almost every car – based on shops in your area. The RepairPal Price Estimator is also available as a mobile app so you can double check repair estimates right there in the shop. “Getting your car repaired is a little like going to the doctor,” says RepairPal.com CEO Art Shaw. ” You are relying on an expert to provide honest insight based on experience and specialized training that you don’t have…Our mission is to transform this industry by empowering consumers with the tools and information they need and connecting them with the best repair shops that guarantee quality work and fair prices.”
Know What You’re Paying For
Another way to avoid being overcharged for repairs is to know exactly what you’re buying. Estimates should include an itemized list of parts, labor and a summary of the total cost. Before paying, make sure the bill isn’t inflated with questionable charges. Investigate anything categorized as “miscellaneous” to confirm it’s necessary. Often, this is where you’ll have the most wiggle room for negotiation.
Negotiate a Price
Remember: the cost of an auto repair is negotiable like anything else. A great place to start is with ”OEM,” or original equipment manufacturer, parts. These are usually more expensive because they’re specifically made with your car in mind. Think of it like a name brand cereal and, like cereal there is a generic alternative for less. “Aftermarket parts” aren’t made by your car’s manufacturer, work in various vehicles and will usually be less expensive. Another option: used or rebuilt parts. Finally, just like with medical care, you want to get a second opinion. Shop around for repair and maintenance quotes instead of settling with the first price you get. There’s no better leverage than a quote from a competitor to negotiate a lower bill with your mechanic.
Photo Courtesy, Marshall Astor.
