About 90% of Americans used either tax preparers or tax-preparation software in 2009. That's insane, particularly when you realize that a substantial minority of Americans either don't pay income taxes or have a very simple filing. But when people talk about the need for tax simplification, they overestimate the complexity of many people's taxes and they underestimate the role that fear and anxiety play in the process. People are terrified that they'll get something wrong, or trigger a...
Published on April 13, 2010 14:42