Beyond showing up

You've probably got that part nailed. Butt in seat, smile on your face. We often run into people who understand their job to be showing up on time to do the work that's assigned.



We've moved way beyond that now. Showing up and taking notes isn't your job. Your job is to surprise and delight and to change the agenda. Your job is to escalate, reset expectations and make us delighted that you are part of the team.



Showing up is overrated. Necessary but not nearly sufficient.



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Published on January 28, 2013 02:05
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