Twitter Power Proven: My Computer and StaplesTweets

When my computer turned on and immediately turned off, I knew I had a problem. My husband wanted me to use one of the home repair services we'd used before.

All three of the companies we'd use (names withheld to protect the guilty) were less than satisfactory – and in each case messed up or misdiagnosed the computer in question.

Because I'm a regular customer at my neighborhood Staples, I decided that I would take the computer to Staples. Why? Because Staples is on Twitter with the username ...