When the tragedy struck in Newtown, the National Rifle Association (NRA) decided to take down their Facebook page and go dark. In the press conference they just completed, they refused to take questions. In a world filled with conversation, the NRA chose to skip transparency and authenticity … and instead used three time honored strategies of crisis response to help their organization weather the media storm around gun ownership. It would be easier if they stood up and said everyone should ha...
Published on December 21, 2012 09:07