Genius name recognition

I spent much of the morning at the Apple Store with a very competent employee at The Genius Bar attempted to diagnose the problem with my iPhone.

I've spent a great deal of time at The Genius Bar with a variety of iPhone issues over the years and have come to one conclusion:

Whenever possible, find the least competent "genius" to assist you.  Competent employees are willing to spend hours working on your phone, diagnosing problems and attempting various solutions.  Less competent...

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Published on March 01, 2010 02:08
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