The 3 Most Valuable Management Questions
If you’re asking the wrong management questions, then the answers don’t even matter.
Watch this quick video, and then start asking the three most valuable “right” questions.
Action Steps:
Instead of asking “Why didn’t you do it?,” start asking “What got in the way?”
Ask your employees for their recommendations when they ask you to give the solution.
Always ask your employees if their behavior is getting the result they want.
Comment on this page and share other great management question ideas.
Principles to Learn:
Questions are much more powerful than answers when it comes to management and leadership.
“Why” questions appear to assign blame. “What” and “how” questions search for a systemic solution.
Employees often know the answer to their own question, and often are only seeking validation of that answer.
If someone is satisfied with the results they are getting, they are highly unlikely to make changes.
Published on September 26, 2012 09:01
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Dave Crenshaw's Blog
Dave Crenshaw has appeared in TIME magazine, Forbes, SIRIUS XM Radio, and the BBC News. His first book, The Myth of Multitasking: How ‘Doing It All’ Gets Nothing Done, has been published in six langua
Dave Crenshaw has appeared in TIME magazine, Forbes, SIRIUS XM Radio, and the BBC News. His first book, The Myth of Multitasking: How ‘Doing It All’ Gets Nothing Done, has been published in six languages and is a time management best seller. His latest book, Invaluable: The Secret to Becoming Irreplaceable, is also an organizational behavior and motivational bestseller. Dave has helped thousands of clients worldwide harness chaos, get focused, and build invaluable businesses. www.DaveCrenshaw.com
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