Don't talk back, just drive the car

It feels weird to be saying this about the CEO of a corporation, but John Sargent is proving himself this week to be a class act. Here's his update on the Amazon fiasco.

Notice that Sargent is talking to authors and illustrators and about authors and illustrators, as well as about consumers. Compare Amazon's (thus-far) only public statement here, wherein the ONLY AUTHORS MENTIONED are self-published authors (who, not coincidentally, can self-publish through Amazon). Otherwise, from Amazon's le...