Are Your Employees Enthusiastic?

From the January 2010 Harvard Business Review comes The HBR List: Breakthrough Ideas for 2010:

Ask leaders what they think makes employees enthusiastic about work, and they’ll tell you in no uncertain terms... “Recognition for good work (either public or private)” came out number one.

Unfortunately, those managers are wrong.

...It’s progress. On days when workers have the sense they’re making headway in their jobs, or when they receive support that helps them overcome obstacles, their...