gillpolack @ 2009-12-29T15:06:00

AAPT have left me a very nice (albeit grumpy) message on my answering machine. They're crediting me the $260, but without taking responsibility for the problem. They say it's a gesture of goodwill, but not to leave my account unpaid again. Since I didn't intend it to be unpaid initially, that suits me just fine. Thank you, AAPT.

Just because it amuses me, Mum was astonished I had called the Telecommunications Ombudsman in the first place. I'm more the sort of person who leaves things lie ...