How To Deal With Difficult People At Work: 4 Secrets From Experts

Each workday we march into battle against the most fearsome foe imaginable: other people’s personalities.

Every office contains exactly two types of people:

People trying to do their jobsPeople bent on making #1 impossible.

Most are low-level annoyances. There’s the Devout Scheduler who sets meetings the way Victorian doctors prescribed opium: generously, for every ailment, and with utter disregard for long-term consequences.

We also have Beelzebub’s Barrister, that guy who always says, “I’...