Power Platform Project Roles Explained: Who Does What?

Want to understand how roles like app makers, IT pros, and developers fit into a Power Platform project? This clip gives you a quick breakdown of the key responsibilities — straight from my full Pluralsight course

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In this video, we’ll cover:
The essential roles in a Power Platform project — from business users to architects
How responsibilities vary by company size and platform maturity
What app makers really do (hint: it’s more than just building apps!)
Why collaboration between business and IT is key to Power Platform success

Whether you’re building your first app or rolling out Power Platform across your org, this will help you understand who should be involved — and how they work together.

Perfect for IT Pros, admins, functional consultants, and anyone curious about Power Platform team structure.

Video SummaryBusiness Users are the everyday heroes—they use the apps, flows, and reports, and their feedback helps improve the solutions. They’re the largest group in any organization.App Makers bridge the gap between business and tech. They’re not in IT, but they have enough know-how to build no-code or low-code apps that boost productivity for their teams.Developers handle the heavy lifting. They create custom connectors, PCF components, and integrations—especially for business-critical apps used across the organization.Admins and IT Pros keep everything running smoothly. They manage environments, security policies, and service health. In smaller orgs, they often wear multiple hats, including platform ownership.In mature organizations, you’ll see specialized roles. Think functional consultants, solution architects, and Power Platform owners who define vision, gather requirements, and design end-to-end solutions.

For more information, read the transcript blog below, or watch the video above!

Transcript

If you’ve ever wondered who does what in a Power Platform project, this clip from my Pluralsight course is for you.

Let’s take a look at what kind of roles we can find in an organization using the Power Platform. And I’ll be the first to say that every organization is unique, but every successful organization using the Power Platform has multiple people working in different roles, and every role has different responsibilities. They work together to make sure that everything from a small app to a business-critical one is a success.

Let me start with some examples that every company has. First of all, the business user or the end user role is the role that most people in your organization will perform. They use the apps, flows, reports, and agents available in the enterprise and will, of course, provide feedback in order to make them better.

After that, we have the app maker role. App makers come from the business side. They do not work in the IT department, but they have enough technical knowledge to create no-code or even sometimes low-code solutions for their team and department. So, nothing business-critical for the whole organization, but enough to make their team and department more productive.

We then have developers who are responsible for creating anything from custom connectors, PCF components, and integrations using code, and they are the ones who are often involved in more business-critical applications that the whole organization will use.

We then have the administrator or IT pro who’s in charge of managing environments, security controls such as data loss prevention policies, and they monitor service health. In smaller organizations, they also act as a product owner or manager for the platform and inform all the other roles about upcoming changes to the Power Platform and, of course, promote its use inside the organization.

Now, if we go to bigger or more mature organizations, when it comes to the Power Platform, other roles you might see are dedicated functional consultants or business analysts who are responsible for gathering requirements, mapping them to capabilities, and helping with solution planning. You might also have solution architects who are responsible for designing the end-to-end Power Platform solution inside the company. And this role, while they do not do any of the actual app creation work themselves, they are the ones who have the whole picture of how everything inside the organization works together.

Finally, you might encounter a dedicated Power Platform owner or Center of Excellence lead who owns everything Power Platform inside the organization—from defining the vision to advocating for Power Platform inside the organization.

That’s just a snapshot of how the different roles work together. In the full Pluralsight course, I’ll go deeper into the App Maker role, including its governance responsibilities and permissions, and we’ll even cover the Microsoft credentials that can help you as an app maker grow. Check out the link in the description or the link on your screen right now to watch the full course.