Reimagining Professionalism
Global organizations should grow world-class professionals with a global mindset, from individual thinking to collective mind; encourage different voices and unique viewpoints to lead changes for long-term prosperity.

Enterprises have a moral responsibility to implement business intelligence in a way that enhances, rather than replaces, their workforces.
Professional Capabilities & Skills for the Future: Some predict that businesses can focus on reskilling and upskilling employees to work in the digital IT-enabled environment. Business Intelligence is being integrated into various industries, transforming how people work. Generative AI tools can boost productivity and provide valuable insights, but it is important to leverage unique human insight. Companies are using generative AI in creative ways to streamline and automate complex tasks. As technology takes on tasks that require thinking and judgment, it becomes increasingly important to train people to develop critical thinking, creativity, empathy, and reasoning skills. These uniquely human skills are difficult for AI to replicate.
Ethical Considerations: It is crucial to address the ethical implications of digital IT tools in the workforce. Strategies to mitigate the risk of work losses include developing AI designs that augment human labor, deploying IT tools incrementally, and focusing on technologies for tasks that are dangerous or impractical for humans. Engaging with stakeholders ensures that all perspectives are considered. Clear standards for the ethical use of AI and other technologies should be established to guide decision-making.
Concerns and Opportunities: These trends raise concerns among industrial leaders, experts, and managers about a potential mismatch between the skills of future professionals and the demands of available positions. Addressing this requires lifelong learning, training, and retraining for individuals, as well as increased training investments by firms.
The global workforce is undergoing significant changes, as recognized by increasing diversity and innovation. Many firms have not updated their management methods despite changes in how work is structured. Traditional hierarchical structures are giving way to more participatory and flexible systems. Global organizations should grow world-class professionals with a global mindset, from individual thinking to collective mind; encourage different voices and unique viewpoints to lead changes for long-term prosperity.