Norms & Unusuals in Problem Solving

Creative and methodical solvers are able to make unusual associations for solving problems recursively. 

Norms and deviations are fundamental concepts in statistics that help describe and analyze data distributions. Understanding these concepts is crucial for interpreting data, especially in fields like psychology, economics, and social sciences. 

In problem-solving, norms are the expected behaviors, attitudes, or opinions shared within a group or society, while deviation refers to actions that differ from these established norms.

Norms in Problem Solving: Norms provide a framework for how problems should be approached and solved within a social unit. These norms can be internalized through socialization, where individuals conform without needing external enforcement, or they can be enforced through external sanctions. Norms are more specific than general values, defining what constitutes acceptable behavior in a particular situation.

Deviation in Problem Solving: Deviation from norms in problem-solving can occur when individuals or groups do not adhere to the expected behaviors or approaches. This deviation can be seen as either functional or dysfunctional, depending on the context and outcomes. Strong organizational cultures may resist deviation, which can inhibit necessary changes, while more flexible environments might encourage it to foster innovation.

Organizational Culture: Organizational culture significantly influences norms and deviations in problem-solving. A strong culture reinforces its values through rituals, symbols, and expected behaviors, which can be internalized by its members. However, this can also hinder the flexibility needed to adapt to change. Conversely, organizations that recognize and understand the underlying assumptions guiding behavior are better equipped to manage change and encourage constructive deviation.

When you encounter a tough problem, you need to think of it in a creative way. There is as much creative thinking that goes into problem identification as solution discovery.  It is a sense of perspective, stepping back to see a bigger picture than others. It takes critical thinking to frame the right problem and empathetic thinking to address the correct need. Creative and methodical solvers are able to make unusual associations for solving problems recursively. 

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