Tubbservatory Roundup #42 – June 2025

Tubbservatory Round-Up #42 – Tools and Resources for Your MSP

Welcome to the June edition of the Tubbservatory Round-Up – your monthly compass to navigate the ever-shifting MSP landscape with confidence and clarity.

All month long we’ve been scouting the industry’s most valuable resources. We’ve carefully selected the best essential tools, thought-provoking insights, and strategic resources specifically designed to propel your MSP business forward in today’s competitive environment.

In this edition, you’ll find:

→ Why you should do a QBR for your MSP
→ How to beat email overwhelm
→ Why you need to enforce DMARC
→ How to build a life of significance

Are you ready to transform these insights into action? Explore our complete June collection and take the next step in your MSP’s growth journey!

Tubbservatory: The June 2025 Round-Up Video

Tubbservatory Round-Up #42: June – Week 1#1 How Hackers are Compromising M365

If you’ve not come across Traitorware yet, here’s a video that explains how hackers abuse legitimate apps to hijack Microsoft 365.

Matt Kiely of Huntress explains that Not all threats come from malware—some come from legitimate apps.

Traitorware – a type of Rogue Apps – is what OAuth application abuse in Microsoft 365 is called. The video is the ideal watch for MSPs wanting to learn more and keep their clients safe.

#2 SuperPod: The No-Filter MSP Podcast from SuperOps

Looking for a new listen? Then check out SuperPod: The No-Filter MSP Podcast from SuperOps – Richard highly rates it.

There are some amazing episodes featuring Rob Rae, Pete Matheson, Matt Solomon and so many other top names from the Managed Services industry.

#3 Why Your MSP Should do QBRs

Quarterly business reviews (QBR) are a staple of successful MSP businesses, so here’s a useful resource – a template for a QBR process for all MSPS.

It’s a resource we’ve put together on Tubblog – The Hub for MSPs, and it’s free to use! We highly recommend taking at least half a day to review the past quarter and planning for the next one.

#4 Alternative PDF Editing Software

Think you look silly juggling costs and features with your current PDF software?

Richard loves this short video from Foxit, who offer an alternative to the traditional expensive PDF editing software.

#5 Not-to-be-Missed Marketing Conference

And finally, the huge Atomicon event came to Newcastle-upon-Tyne on June 10th 2025.

Touted as the world’s most epic sales & marketing conference to skyrocket your business, this year’s Atomicon features speakers such as Fearne Cotton, Geoff Ramm, Laura Belgray, hosts Andrew & Pete and many more!

Team Tubb were there, and I highly recommend this event. Tickets for next year – both virtual and in-person – are now on sale, so grab yours now and and we hope to see you in the Toon!

Tubbservatory Round-Up #42: June – Week 2#1 Is Your MSP Losing Money?

Is your Managed Service Provider business losing money without even realising it?

In my experience, this is much more common than you’d realise — and so Graham Pierrepoint‘s latest article on 14 Ways Your MSP is Losing Money Without Realising It is a valuable resource.

Spoiler — the no. 1 reason your MSP is losing money? You’re not charging enough. Read the article to find out more.

#2 Toxic Clients and Red Flags

Here’s a powerful video that caught Richard’s eye. Toxic Clients and Red Flags: Know When To Say Enough is Enough.

Awful clients can zap both your bottom line and your will to be in business, so in this video, Justin Esgar and Eric Anthony run down the red flags you can look for, and know when enough is enough.

#3 The Future of MSP Talent

Here’s a powerful resource: “What Does the Future of MSP Talent Really Look Like?”

Jane Matthews of Wildcat Careers has put together an amazingly valuable article aimed at helping MSPs understand when, and how to recruit the best talent for their business.

If you’re an MSP employer, this is well worth reading.

#4 Beat Email Overwhelm

If you ever find yourself feeling overwhelmed by email, then here’s an app Richard highly recommends.

Sanebox is email management software that uses AI to work with your inbox to prioritise important emails, file away newsletters and sales spam, and help you achieve email zen.

Richard has personally used Sanebox for many, many years, and says it’s a real game changer for your email-fu.

#5 The GTIA Awards

June 26th 2025 saw the UK & Ireland Community Forum & Spotlight Awards come to Manchester, UK.

Hosted by GTIA, attendees were treated to a full day of big ideas, bold connections, and then an evening of brilliant celebration of the leaders shaping our tech future. 

If you missed this year’s event, make sure you get involved in 2026!

Tubbservatory Round-Up #42: June – Week 3#1 Insights From One of the UK’s Most Innovative MSPs

Earlier in June, Richard sat down with Chris Pottrell of Nebula IT who share insights on leveraging tools like Huntress for cybersecurity, Pax8 for cloud solutions, and the importance of cybersecurity awareness training.

This is a wide-ranging and powerful insight into how the great MSPs differentiate themselves from the pack. As the podcast manager, I found this a really interesting chat. Building a diverse tool stack that integrates is key for running a more efficient MSP.

#2 When Cybersecurity Fails

Now, cybersecurity is everyone’s business — and when it fails, the consequences can be devastating.

In a sobering video, John Macdonald of EBC Group sits down with Paul Abbott, former director at Knights of Old.

They were a well-established logistics firm based in Kettering that, tragically, closed in 2023 following a catastrophic ransomware attack.

This is a powerful watch. Kudos to John and Paul for speaking about a topic many shy away from.

#3 Enforce DMARC!

And talking of cybersecurity, here’s a powerful, short primer on why you need to enforce DMARC.

Cybercriminals love email. And in 2024, Google and Yahoo cracked down on DMARC enforcement, forcing companies to rethink their email security.

The ones that didn’t? They’ve been dealing with deliverability nightmares, customer distrust, and a bigger risk of phishing attacks.

#4 Turn it off and on again…

Apart from being Roy’s catchphrase in The IT Crowd, this really is good advice.

Our friends at Mann Consulting are back with another fun, MSP-focused video, telling your MSP clients what every help desk wants you to try first before submitting a ticket. Turn it off and turn it on!

#5 Festival of AI 2025

Mark October 24th 2025 in your diary as the Festival of AI comes to Leicester, UK.

A day of real-world strategy, tactical walkthroughs, and plug-and-play tools you can start using immediately in your MSP business.

Organised by former MSP, Matthew Hughes, and featuring speakers such as Heather Murray and Kristian Downer, tickets for the Festival of AI are on sale now!

Tubbservatory Round-Up #42: June – Week 4#1 Uptime Announce New Events for MSPs

MSP owners: how does a week in Sri Lanka for business and fun sound?

With MSP operations specialists Uptime becoming so popular among IT business leaders, founders Jason Kemsley and Bradley Munday will be hosting 20 MSPs in Sri Lanka between 18th-22nd August. If you’re interested in being a part of this, contact Uptime directly.

And if you can’t make it to Sri Lanka, mark 25th September 2025 in your diary as Uptime Live comes to London. Tickets are flying out, and you should expect an announcement on the huge (and I do mean BIG!) keynote speaker soon!

#2 How to Create a Business — Create a Life — of Significance!

Go-Giver author Bob Burg sat down with MSP legend Arlin Sorensen, Jeff West and Kim Angeli for his latest Bob & Friends episode.

Arlin covers topics such as his journey from Iowa farm boy to global peer group founder, Why hard work does not necessarily equal business value, and why we’re all in the people business—no matter what we sell.

This is a brilliant video I’d highly recommend to any MSP leaders.

#3 Get Better Leads

If you want more qualified leads, and less time-wasting calls with prospects, then check out ScoreApp – the scorecard marketing platform.

ScoreApp helps Managed Service Providers attract and qualify high-value leads through interactive online assessments.

It’s become a very popular MSP sales generation tool, and Tubbservatory listeners can get Get 50% off the first month using the discount code “Tubb”.

#4 Create Better SOPs

MSPs are built on good Standard Operation Procedures (SOPs). But if you’ve ever experienced the frustration of creating SOPs, only for your staff to ignore them — then here’s a video for you!

Layla Pomper at Process Driven shares “5 Reasons Employees Don’t Use Your SOPs (and how to fix it!)” — and I’d recommend this video to any MSP!

#5 TitanHQ and Redstor Merger

And finally, big news from the cybersecurity world as TitanHQ and Redstor have announced they’ll be combining to deliver an integrated cybersecurity and data protection platform.

The new platform, CyberSentriq, will be formed through the acquisition of TitanHQ and its merger with Redstor, a Bregal Milestone portfolio company.

John Hales, Managing Director at Bregal Milestone, says Sentriq stands ready to lead the next wave of cybersecurity innovation, providing MSPs and their clients with a complete cyber offering for offensive and defensive security, threat mitigation, and recovery.

Links to the Resources Me ntioned in this Round-Up

Week 1:The Traitorware videoSuperPod: The No-Filter MSP Podcast from SuperOps Do a QBR for Your MSPFoxit explainer video Marketing conference: AtomiconWeek 2:Is Your MSP Losing Money? MSP Red FlagsThe Future of MSP Talent article How to beat email overwhelmFind out more about the GTIA awardsWeek 3:Podcast: How to be an Innovative MSP OwnerWhat happens when cybersecurity fails?Why you should enforce DMARCVideo: Turn it off and turn it on again The Festival of AI eventWeek 4: Uptime MSP eventsBob and Friends ScoreApp for LeadsCreate SOPsTitanHQ and Redstor mergerHow You Can Help

As we wrap up Tubbservatory Round-Up #42 and you prepare for the summer break, we’d like to ask you to contribute to the Tubbservatory!

Got something great to share? Whether it’s a handy tool, a standout article, or a clever tip, drop it in the comments below. Let’s keep the knowledge flowing—your input is priceless!

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