AI assistants still need a human touch

Despite huge technical advancements, AI is still struggling with the “human” part of
human-computer interaction.

When I first encountered AI, it wasn’t anything like the sophisticated tools we have today. In the 1990s, my introduction came in the form of a helpful, but mostly frustrating, digital paperclip. Clippy, Microsoft’s infamous assistant, was designed to help, but it often got in the way, popping up at the worst moments with advice no one asked for.