How the Waterdeep Trading Company Organizes Their Product Catalog with Category Hierarchies in Dynamics 365

The Waterdeep Trading Company, headquartered in the bustling Sword Coast metropolis of Waterdeep, offers everything an adventurer might need—from enchanted aprons to armor blessed by clerics of Lathander. But as their product lines expanded across Faerûn, their quill-and-scroll inventory system simply couldn’t keep up. That’s when they turned to Microsoft Dynamics 365—and specifically, product category hierarchies—to bring order to their magical chaos.

Why Category Hierarchies Matter

In Dy...