In How should Stripe deprecate APIs?, the diagnosisdepends on the claim that deprecating APIs is a significant cause of customer churn.While there is internal data that can be used to correlate deprecation with churn,it’s also valuable to build a model to help us decide if we believe thatcorrelation and causation are aligned in this case.
In this chapter, we’ll cover:
What we learn from modeling API deprecation’s impact on user retentionDeveloping a system model using the
lethain/systems p...
Published on April 01, 2025 05:00