Customer Service From Chatbots?

Can Chatbots Give Customer Service?

Image by Peggy und Marco Lachmann-Anke from Pixabay

I’ve been spending far too much time with “customer service” (read, chatbots) lately. Technology and I live in alternate universes, so I often have to resort to getting some semblance of “help” when things go wrong, or when I don’t understand why something isn’t working the way I expect it to.

Some of my likes and dislikes:

Computer issues are my most frequent reasons for my needing help. Knowing this, I alwa...