Setting policy for strategy.

This book’s introduction started by defining strategy as “making decisions.”Then we dug into exploration,diagnosis, andrefinement:three chapters where you could argue that we didn’t decide anything at all.Clarifying the problem to be solved is the prerequisite of effective decision making, but eventually decisions do have to be made.Here in this chapter on policy, and the following chapter on operations, we finally start to actually make some decisions.

In this chapter, we’ll dig into:

Ho...