The Art of Listening
“Listening is not the act of hearing the word spoken, listening is the ability to actively be open to understanding what the person is meaning and articulating and for them it is to experience the feeling of being heard.”
Last Sunday I took five and had a chat with Linda Morrison from Ageless Body Formula about communication, and how we can improve it.
A good marketer should be a good listener, because if you don’t know what your customer or client wants, you won’t get very far, so it’s definitely something to observe and improve.
This conversation focuses on smartphone use and how this device has impacted our listening skills. We also reflect on how the Covid-19 pandemic may or may not have changed the way we communicate and discuss how younger people might relate to new technology in a different way to those of us who are a little older.
But enough from me, watch the video, or just listen to the audio, above to hear what we have to say.
Linda’s podcast series The Art of Listening is available on YouTube.
How to Leave a Group Chat is available from all good bookshops, including internationally, via the Big A.
Thank you for having me Linda. Hopefully when I’m less busy, there’ll be a part 2.
Catch me at some upcoming author book signing events…Saturday 1st February 2025 - Meet the Author Event at the Wolverhampton Literature Festival
Sunday 2nd February 2025 - Signing books at Blue Sheep Books in Wednesbury
Saturday 8th February 2025 - Holding a talk at Coventry Central Library
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