Why new Starbucks restroom policy is getting mixed reactions

Starbucks opened the can when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its stores or use the restroom, regardless of whether they bought anything.

Starbucks’s decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom policies that has left Americans confused and divided over who gets to use the loo and when.