These 3 types of workers contribute to toxic drama. Here’s how leaders can reframe for positive change

By translating pervasive discontent into constructive action, leaders can dismantle the drama and turn it into a virtuous circle of positive, productive energy. 

Passionate John Lennon devotees may ardently visualize a utopian future, wistfully slipping the surly bonds of reality to imagine a perfect world of people living life in peace. It is indeed a glorious vision. But at some point, we need to open our eyes and come back down to earth.