What's Up With Fictionwise Reader Ratings?

Has anyone else noticed this?

I went to Fictionwise.com to check out a book and noticed that all the reader ratings are different. For one thing where it says "Great" I saw nothing for any of the Fictionwise titles.

I sent them a note asking. Now I'm curious. When I'm shopping for a book those ratings mean a lot to me...sometimes just as much as Amazon or ARe.

Did I miss something? Has the format changed?[image error]