Mina's Department Store Stories: Sh$! Department Store Customers Say and my Answers

I'm running a sale on my books till December 26th so I'll be posting excerpts and linking the Ko-fi shop discount link code Holidays2024! This is some of my fave parts of the book!

Oh customers! You have to love them since they do buy stuff, and some are quite nice, but they can say stuff to get on your nerves. And here is all the stuff they will say to me on any given day!

And one guy said he was paying with food stamps when I asked if he had a Nikki’s card.

Is that with the discount? Nope. I have to scan the coupon at checkout. Let me put it through first.

Oh, it’s quiet in here...It’s a Monday, Karen of course it is quiet everyone is working at their office job or normal job.

We are both color blind, since it was navy and you didn’t notice it. Whatever it looked black and you are the one who treated me like you didn't think I knew what sweat pants are.

Lost are we? No, dipshit looking for the coworker who has to be stupid and walk off because I was leaving. I’ll just walk off too-no one cares anyway.

I feel sorry for you...Whatever it isn’t so bad at least I have a job. It could be worse.

Do I have Nikki money on my card? I don’t know can you slide it so I can see.

Does a coupon work with this? I don’t know can you let me scan it first.

Are you open? No, why would I be standing behind the register?

Where is a cashier? I am standing right here. I guess I am invisible.

Do you ring? Not for you.

Holds up item like I can read their mind to see they need help.

Is this all you have?

Do you have this item that I found online in store?

Will this item work with a coupon?

Where is a bathroom?

You seemed like you had a bad day. I did and I am here serving you and you are rude which makes it worse.

Is there a sales associate around? Nope I wear this nametag for fun.

Can anyone help me? No one can help you mentally.

I’ll just go somewhere else since you tore up the check. Oops! It’s not my fault the machine ate it. Please take it somewhere else I don’t care.

Can I use this coupon on top of this? No we don’t double and I have one higher than you. A better discount when you run the card in the register.

Why did you not get your rack cleaned up? Why didn’t you give out letters?--said by a manager who is an idiot. Talking to me like a child, and lucky I didn’t cuss her out since it was my second to last day anyway.

But the sign said. I know what it said since I can read.

Where is the register? In front of you where it said service desk.

Are you a checker? Nope. I just stand here for fun.

I won’t make things too complicated for you. Because you think I am an idiot just because I work retail.

I feel sorry for you. So do I, you yell at me over a piece of paper and let it inconvenience your day, Karen.

Whatever is easier for you. I am smarter than you think, and I am trying to make it easier on you.

Where are the socks? Straight ahead.

Where is the mall entrance? Near Shoes.

Oh, it doesn’t scan then it must be free? I can’t even laugh at your lame ass joke since I have heard it that many times.

I don’t want to make extra work for you. Isn’t that your job, Karen? To be as difficult as possible?

Do you have this item I saw on your website? I need to look it up first.

Do I stick it in yet? Not until I tell you to.

Are you ready for me? Nope. Never ready to be yelled at over coupons.

Are you hiding from me? Yes, and I failed at hiding.

Oh, I thought you were a customer…Nope I work here..Can’t you see my badge?

You don’t look old enough to be working here? Thanks I am aware I look like a kid.

Can I return an item here? Only if it’s in this department.

Where is the Men's Department? Straight ahead.

Where are shoes? To the left in front of the mall where you just came out of.

Can you help me find this in an eight? I couldn’t find any on the shelf. We don’t have it and I’ll look it up and order it if I can’t find it.

Can you find this for me? My back hurts and I can’t bend down. Sure whatever will help you leave since you are annoying and a pain in the ass.

Do you have any more in the back? There is still no secret back.

You don’t understand what I am talking about. You don’t explain it well either.

Can you read? Yes, and I write too.

I’ll make this less complicated for you. Fuck you and thanks for insulting my intelligence.

Can I make a payment here? Only if you are nice.

Can I get your opinion on something? No because I don’t dress like an old person. Also, you will do the opposite so why bother? Even if I tell you what I think you don’t trust it anyway so why bother?

I don’t understand why my refund came that way. It’s the way you paid. Deal with it since we put it back the way it came to us. Debit is debit. Credit with credit and cash is paid in cash.

Do I get any extra off by using it? Not if you are rude and it depends on the item.

Can I get a gift receipt? Yes, tell me about it before the transaction.

Can I have a box? Only if we have them and don’t get mad if we don't.

Let’s find a human. I am a robot.

This has a hole in it and I don’t want it to cost that much can you do more than 10%? How about I give it to you for free and then a coupon. Or shove it up your ass since it isn’t a flea market.

Can I use this coupon with another? No.

Can you look at my bra for my bra size? Sure but eww.

Do you measure for a fitting? Yes. I will hate it if you think I am wrong since I am going by what it says not what you think it says.

Why would you suggest padded? Take it or leave it since I don’t care.

I wish there was a bell there? I guess I am a dog…Not a human to you.

Well, next time you won’t do it. I will just to spite you.

I don’t think that is right? I don’t make the prices.

Is that really 60% off? Yes, that is what the sign says.

All I have is a question...Sure, lady. It will either turn into time wasted or a pointless transaction.

Can you check to see if you can order it? Yes, I can check but if I can’t don’t be mad.

She doesn’t control the lights...No shit. I just ring up stuff and clean it up.

I don’t want to pay that much for that item-it is too much.

Can I use a coupon? Can you let me hit the button first?

So you just want anyone ringing? You don’t want the sale. Not from your rude ass, lady.

It looks like a flea market. I know. Why do you think I am cleaning it up?

It looks junky. No shit.

This place is a mess. I know and I am cleaning it up.

Do you have to put it all away? Yes. And you idiots don’t help.

Hey, the tag is right there. I see it I am not blind.

Don’t tell me it doesn’t have a tag. I can make one no need to get mad. I will find the item for you since it is my job.

What is the price I couldn’t find the tag? Neither can I? I need to look it up.

These are all discounted. So? The company and manufacturers did it not me.

But I bought it online. And? You still have to return it at that area.

You should have a better attitude? Maybe you should have treated me better. Dipshit.

If I give you the code can you look to see if you have it in another store? Yes.

Are these on sale? Yes, if it has a sticker; no if it isn’t.

I found this on the sale rack. Good for you.

But it’s not the same size? I just need one of them to make a tag.

It says it’s eligible. So?

I need a cashier. I am one.

Where can I pay for this? With me unless you want to go somewhere else?

It’s ridiculous that I was off by a penny and the coupon wouldn’t work. Not my fault you can’t do math.

I don’t want that since it’s too much money. All that work for nothing.

You look like you are bored. I am and I would rather be at home and read.

This is a pretty day out. Thanks for the reminder that I am stuck in here.

It’s a shame they make you work on Thanksgiving instead of letting you be home with your family. It’s because of you, Karen that we do.

Oh, you are still here? Thanks for the reminder.

Someone is having a bad day. Being yelled at will do that to you day after day.

They used to have a register here. I know and they moved it, and there is nothing I can do about it.

Are you new here? No, but you don’t have to be a rude idiot.

What do you mean it doesn’t work with coupons? It doesn’t work since the vendor wouldn’t let it. Especially name brands.

Are you..point? Wtf? It’s not hard to ask if you are open is it?

No one can help me, they don't have cotton dresses. You guys are getting worse. Okay have a nice day ma'am. I don’t care.

Oh, you didn't explain it well...what point of connected to your card do you not understand? It’s not my fault you are an idiot.

Is it going to go down anymore? No, it's the final price and yes I'm sure of it. We have never had a coupon that worked on it. You used to? We don’t, dumbass.

You don't know what you are doing? Neither do I lady... Neither do I...

What do I do? I already told you to hit the square twice.

Do I hit accept? You wouldn’t hit clear, dumbass.

I found this cheaper at another store. Then, go there since it’s cheaper there.

You are condescending. And you are a fucking rude bitch.

Are you the only one here? Yes. So stop being rude and impatient.

Is there someone else that can help me? No there is no one else.

Can you understand what I am saying? Yes, I can understand and I can also use my card unlike you.

Can I speak to a manager? Sure, yell at them instead.

Are you sure that is the price? Yes, I can read it very well.

Is that the price with the percentage? Yes.

I can't understand you speak English..And I was speaking English. I only know English.

How much is this? Read tag...Is that with the coupon? Puts in coupon...I don't want it...okay. Go ahead and waste my time. It’s already taken off. Nothing more will come off.

Well, it looks like this... Do you know what I'm talking about? Nope, ‘cause you explained it to me like you think I'm an idiot…

Is there anyone there? Nope, fresh out of people.

But she can put it back…My job, I guess.

Why do they send them out if you don’t need them? Some have them and the company does it. I am not going to act like I know why since I don’t.

Will this one work even though the other one didn’t? No.

Can I get a discount? No , you don’t deserve one.

Is this on sale? No, full price and extra for asking me such stupid questions.

It’s supposed to be...whatever I will do it just to make you shut the fuck up.

Do you work here? Nope.

I can’t find a checker anywhere. I looked everywhere for help and couldn’t find anyone. Am I invisible?

Does this come in a different size? Multiple. See? They are together.

I looked all through that but it didn’t have my size. Okay?

Can I speak to a supervisor?

I have a charge of $2.00 on my account. Do you know why? No, since I can’t look at your account only credit card services can so go bug them.

Can you help me find my size? I have looked everywhere. Sure.

I saw this item on a mannequin where is it in store? I will have to look. I haven’t memorized everything we carry.

Do you have any extra coupons? No, and since you were rude hell, no.

Do you know where the trying things on room is?

Not your day, huh?

Oh I didn’t see you there…

Oh you can help her next

Finish.Lady said since I wasn’t too sure if she was looking up something else on her phone.

Can I put this here?

I know you are busy but can I ask you a quick question?

Can I get someone else who knows the department? Nope there is only me. The manager doesn’t know either.

Dry sense of humor? Nope I have just heard some of your lame ass jokes over and over again. I am also tired of dealing with dumbasses all day.

Lights turned off..Are you closed? No shit…

Will this bank statement work to find my return? No. I need the card, account number or license.

Can’t you just look up my name?

Can’t you just use this instead? How about you stop telling me how to do my job?

Why do you need my license number?

Can’t you just use the customer return label?

Can’t you just use the tag instead? I don’t feel like going through all these receipts.

Here I made everything nice and organized for you.

Can I return it here instead of walk to the area I purchased it at? No, walk if you keep being rude.

You never smile. You all are rude and yell at me over stupid stuff.

Do you need my card? Yes or no? Let me see first.

Whatever will make it easier on you...like this job is hard. A too big bag it is.

Do you have a smaller bag? Nope that is all we have.

Do you have a bigger bag? Nope. We might.

What is the price with the discount? I have a discount. I work here.

I have a coupon. So do I. I have one too.

Day after day all this is said, and if you wonder why we are so tired, grumpy or mad this is it. I have cried countless times since people think that just because I work here that they can say whatever. They don’t. One lady called me horrible since I was doing what she said. They think they can say whatever since we work here. Also you have no idea what the person behind counter is going through so be nice. I had to try to put on a smile though abusive breakups and a member of my family being sick. It’s really hard not to take things personally especially since they yell at you over a piece of paper. And if you try to be nice some of them think you are being mean or rude. You can be the nicest person in the world, and they will still be rude to you just because you are a retail worker.

https://ko-fi.com/jdsamuels/link/HOLIDAYS2024

Next Up is Tales from behind the Counter and Being a Vampire in Retail Sucks after it I made a boxed set with both retail books!

Boxed set is 2.79 with the code! You'll get both books for the price of one!

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Published on December 03, 2024 15:37
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