Day 37 of being a flea on the butt of Amazon and their delivery contractors BNI Postmedia. SIGH!
This morning I emailed three of the four top executives at Amazon asking for an update on my refund.
Andy Jassy.
Chief Executive
410 Terry Avenue North
Seattle, WA 98109
ajassy@amazon.com
Doug Herrington.
Chief Executive Officer, Worldwide Amazon Stores410 Terry Avenue North
Seattle, WA 98109
Candi Castleberry-Singleton
Vice President of Inclusive eXperiences Technology (IXT)410 Terry Avenue North
Seattle, WA 98109
candigbl@amazon.com
And I received yet another form letter from another customer service representative as a reply.
I'm stressed, cranky, and not going to give up!
Cheers Lynda
Nov 2nd 3:30 p.m.
Hello Lynda,
This is xxxxx,an Amazon Delivery and Returns Specialist. I hope this email finds you well.
I received amessage from my colleague regarding your recent email about your concern.Unfortunately, we need some more information about your situation before we areable to assist you.
When you havea free moment, please respond to this email with the following information:
Order ID
Name of theitem:
Date theorder was placed:
Issue withthe order:
I’m sorry forthis inconvenience. We look forward to resolving this situation as soon as wehear back from you.
We’d appreciateyour feedback. Please use the buttons below to vote about your experiencetoday.
