FTC tackles subscription frustration, makes canceling easier for consumers

Canceling subscriptions can be a huge hassle. The FTC is trying to take the stress out.

Consumers who sign up for subscriptions and memberships online have learned that canceling is often a far more complicated process than the sign-up. Digging through a website’s seemingly impossible to find cancellation page, then making sure you read the fine print to figure out exactly how many months you’ll be charged for, is not an uncommon experience. However, now the Federal Trade Commission (FTC) is working to take the hassle and the frustration out of canceling subscriptions and memberships.