3 Things You Must Get Right if You Want Happier Customers

Customer loyalty takes just as much energy to build as new customer growth. Unfortunately companies spend too much time focusing on new customers and not taking care of the ones they already have.

Today’s post is by Noah Fleming, author of The Customer Loyalty Loop.

Most executives I talk to feel like they’re drowning in data and yet anyone and everyone within the organization is telling them they need more and more data!

Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.