Part 3: The Pendulum Swings - From Burnout to Purpose

The Breaking Point

In our previous installments, we explored the rise of data-driven management under leaders like Jack Welch and Steve Ballmer and the unintended consequences of this “metric mania.” Now, we focus on a new force reshaping corporate America: the push for purpose-driven business models and its complex implications.

The Breaking Point

In 1998, I pulled into the Yahoo! parking lot at 7:30 a.m., having gotten home from work at 11 p.m. the night before...