Stop Doing Business with Fiverr.com

After successfully completing nearly 900 gigs for clients around the world, I’ve recently been forced to terminate my business relationship with Fiverr.com, a website I joined originally in order to write an article about its service for WND.  This was unfortunate because I developed several repeat customers through Fiverr.  It is more so because Fiverr has stolen about 200 dollars of cleared, earned funds from me.

The week of 14 May, I attempted to withdraw over a hundred dollars of accumulated funds from my account, only to be told that withdrawals had been “temporarily” suspended for site maintenance.  In the next few days, the situation remained unchanged… until my cleared funds simply disappeared from my account.  I sent daily customer service requests to Fiverr for the next week, each time being told that the “technical team” was working on the problem and that I simply needed to be patient.

Eventually, Fiverr’s customer support personnel started ignoring my requests.  I was asked to provide screen shots — and never heard from them again.  I sent more requests and nothing was done.  I was forced to suspend all of my active jobs, cancel any gigs in progress, and resign myself to losing the money that had simply disappeared from my balance.

For the most part, the transition went smoothly.  One irate client accused me of lying when I tried to explain what had happened, and why about a hundred dollars of the client’s money was being held captive by Fiverr’s revenue system.  More importantly, however, anyone who works with or purchases services from Fiverr has no guarantee that a problem exactly like this one won’t reoccur.  That’s why I was forced to cut my losses and leave the site after so profitable a relationship, after all — I could no longer expect actually to be paid for my work.

I urge anyone who is doing business with Fiverr to leave the site.   Your time and your work are worth more than five dollars.