The Power of Observation

I asked a group of landscape leaders how observation had played a role in their success today. Here is what they said:

Intentional and deliberate communication: “I learned to slow down when I spoke to my bosses and team. I observed how my bosses took time to communicate deliberately and intentionally each time they spoke to me. That is powerful.” Leaders lose the opportunity to instruct others when they fail to thoughtfully and exactly communicate – be it goals, instructions, praise or corre...