PRODUCTHEAD: When Sales ask for stuff

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

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every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Knowing what kinds of customer you want and don’t want help you to prioritise ‘one-off’ feature requests from sales

“Enterprise customers look at our roadmaps as the starting point for negotiations”

Are feature requests a deliberate strategy or a reactive wild goo...