The Future of Empathy in AI: Perspectives from Lidewij Niezink and Peter van der Putten (MDE575)

In this episode, Minter Dial hosts a fascinating discussion with Lidewij Niezink and Peter van der Putten, exploring the intersection of empathy and artificial intelligence. Lidewij, an expert in empathy and psychology, and Peter, an AI specialist, delve into how AI can be programmed to understand and exhibit empathy. They discuss the importance of listening, understanding emotions, and the moral implications of AI's actions. The conversation also touches on the practical applications of AI in business, particularly in enhancing customer interactions. This episode offers a thought-provoking look at how empathy can be encoded into AI, potentially transforming human-machine interactions.