Why Metrics Are Important

As a leader, it’s one thing to have a purpose, it’s quite another to know if you are fulfilling it. This is why metrics are important. 

Metrics, simply put, are what you measure. In a work setting, you might measure sales, profits, and customer service. In a church setting, you might measure attendance, new salvations, and tithing. Whatever metrics you choose to measure, they need to help you and your team evaluate whether you are fulfilling your shared purpose.  

When we look at the l...