Mobile walled gardens versus Internet norms

*Really a titanic invisible struggle here. People sometimes imagine that users, customers, are getting served by these gigantic business structures. Of course they're not. Thinking that users control the cellphone industry is like thinking that soccer-mom voters control international trade negotiations.

*Why do Millennials "trust institutions" so much more than previous generations? I think it may be because Millennials have seen so many insider leaks of this kind, so many excoriations of i...