From Uncertain Beginnings to Top Performer: My Journey into Sales

In college, I didn’t declare a major until my junior year. I chose business management because it was the quickest path to graduation, but I had no idea what I wanted to do with my life.

My friend’s aunt got me a job interview, which led to what I thought was a customer service phone job. However, in training, I discovered it was an intense inbound sales job.

We had to handle up to 100 calls per day from business customers, selling multiple service packages amidst their complaints.

The role was so intense that out of 12 trainees, only 2 graduated from training. Midway through training, I considered quitting, but my trainers seemed optimistic about me. I took that little encouragement, stuck it out, and chose to do my best despite the low morale in the call center.

My breakthrough came when I focused on the process and mimicking the best practices I heard around me.

I began to outperform everyone around me, quickly becoming the #1 rep in the office. I realized I had an ability to talk swiftly, address customers’ needs, and weave their words into my pitches. This knack for sales, combined with the desire to maximize my sales sheet and my managers’ numbers, propelled me to the top.

This is how I became an accidental salesperson.

This is what I learned:
Perseverance: Sticking it out even when the going gets tough can lead to unexpected success.
Adaptability: Finding and honing your unique style can set you apart from the rest.
Maximizing Opportunities: Making the most of every sales opportunity, no matter how small, can lead to significant rewards.
Motivation: Financial incentives can be a powerful motivator, driving you to achieve more than you ever thought possible.

How did you get into sales?

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