Spend An Hour With Malcolm Gladwell

Recently, in a shopping mall, I spotted a copy of Malcolm Gladwell's book, Outliers, for sale at HMV. It's hard to believe it, but Gladwell must be the first business book author who is truly a rock star.

That wasn't the only time I have felt this way about Gladwell. A few weeks prior to the shopping mall incident, I was on a flight and a female flight attendant was talking to another female passenger who was sitting one row behind me, and the conversation went something like this:

Flight...