PRODUCTHEAD: Speaking the same language

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

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every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Speak the language of C-level by focusing on revenue, customer benefits, and financials

Without understanding, there can be no empathy

Product managers need to be able to communicate with a wide range of people using different languages

“The worst product managers only...