Effective problem-solving extends beyond the realm of logic; it requires a keen awareness of the emotional dimensions involved.
Ignoring or downplaying the emotions of those involved in a problem can lead to resistance, dissatisfaction, and ultimately, ineffective solutions.
Recognizing and addressing emotions is not a sign of weakness but rather a strategic move towards creating a more collaborative problem-solving environment.
Empathy plays a crucial role in understanding the feelings...
Published on March 20, 2024 09:00