Putting the “Extra” in Leap Year

What will you do with this extra day, February 29, 2024? We get an extra February day every four years, infrequent enough for us to forget the possibilities that come with anything “extra.”  School and work calendars seem the same – we go in, and we come home. But a leap year is a perfect opportunity for us to reconnect with important aspects of our personal and professional life. Such as our ever-important customer.

“The higher you are in your organization, the harder it is to stay connected...