PRODUCTHEAD: Personal user manuals

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

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every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Written well, personal user manuals can build psychological safety

However, they can also be abused to excuse certain counter-productive behaviours

hello

It’s become fashionable for people in tech to publish a personal user manual (aka “personal README” or “manu...