Problems or Opportunities?

“The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year.” ~John Foster Dulles

In our world of service, there are always challenges, right? Like fixing things, servicing equipment, and making customers happy. That’s normal! But what happens when these challenges stay the same every week, month, or year? We keep facing the same problems over and over, wasting precious time and money. When this happens, it is time to put ...