Perfect aim in a pharmacy shop in Calcutta

I HAVE BEEN TO many shoe shops in India. Some of these have the store room above the showroom. The ceiling of such showrooms has a hatch through which pairs of shoes can be thrown to the salesmen waiting below. The salesman asks for a particular shoe in a specific size, and someone in the store room drops the pair through the hatch. The shoes are caught by the salesman. Until yesterday, the 4th of January 2024, I had never seen such a system in shops other than those selling footwear.

The hatch in the ceiling of the pharmacy

Yesterday, we entered a chemist shop (a pharmacy) close to Calcutta’s New Market (SS Hogg Market). The walls were lined with shelves from floor to ceiling. These shelves were filled with boxes of medicines on what seemed like considerable disarray, although I feel sure that there must have been some organisation of the products. There were 5 or 6 men serving customers from behind the shop’s counters.

Like the shoe shops described above, the chemist shop had a hatch in the ceiling. The shop’s stock room was on the floor above the sale room. At frequent intervals, the salesmen yelled names of medicines, ointments, and so on. Somebody in the room above hurled the desired product through the small ceiling hatch. The product was aimed accurately at the salesman who asked for it. Different products kept dropping from the ceiling and being caught by the salesman who had shouted up for it. Whoever it was that was dropping the medications must have recognised the voice of the person who requested it. In addition, the person dropping the products must have had an extremely good aim. He (or she) would make a good cricket player. And the salesmen below never dropped a catch.

Having seen this amazing pharmacy, I have now poked my head into a few others, but none operated this remarkable aerial delivery system. For me, seeing things like that pharmacy near New Market is what makes India seem so wonderful.