Intent vs Impact: How to Lead Communication & Relationships

Have you ever been offered advice you didn’t want? Or had someone get upset at you when you felt like you did nothing wrong? Misunderstandings are a natural part of life. And we can often trace them to a discrepancy in intent and impact. 

So, how can we navigate the challenges that arise when we mean well but cause harm? Or when someone else means well, but we get hurt?

In this article, we’ll dive deep into the communication concept of intent vs. impact and go over a reliable guide for how...