Can AI replace humans in after sales Customer Support?

In this intriguing article, VMC Fellow Ajish Nair delves into the intriguing realm of AI, shedding light on its inherent limitations, especially when it comes to the intricate domain of after-sales support. With a captivating blend of ancient wisdom from Vedic Sages, also known as Rishis, and cutting-edge developments in artificial intelligence, Nair artfully tackles the question at hand.