Providing Feedback to Your Team Members

By following this feedback model, you can remove emotions from your feedback conversations and help your people focus on improving their performance instead of getting defensive.

If we want people to improve, we have to give them feedback. Now, feedback can be really difficult because we feel like, “Maybe I might hurt their feelings, or I have to share an uncomfortable conversation, or I’m telling somebody who I really like and respect that they’re falling short in some regard.” So we avoid feedback, but that’s a huge mistake—especially as the leader of a high performing team.

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