Necrom at last!

If you’ve been following the trials and tribulations of my attempt to play the latest chapter of Elder Scrolls Online [hereinafter called ESO], you will know that I’ve been back and forth with Bethesda customer support since August 4th. On August 15th, I uploaded an angry video to Youtube, detailing my efforts to get what I paid for:

Today, I opened my email inbox and found an email from Bethesda. In it, the Advanced Team representative apologised for the delay, citing a large number of support requests, and said that they had redeemed the game code manually.

I didn’t quite believe it until I logged into ESO and found that yes, I could finally port to the Telvanni Peninsula, the starting point for the Necrom chapter:

And there I am, at last.

I feel relieved, but that’s about all. This particular fight has been long and rather gruelling. Was it worth the effort? Yes: for the principle. Maybe: for the actual game.

Thank you to everyone who helped give this issue some visibility, particularly the wonderful people who checked out the video. I don’t know whether the video helped speed up the resolution of this issue or not, but the timing suggests that perhaps it did. So thank you.

cheers,
Meeks