The Empathy Gap and How Leadership Needs to Evolve, with Businessolver CSO, Rae Shanahan (MDE528)

In this conversation with Rae Shanahan, we discuss some of the key findings in the new Businessolver 2023 State of Workplace Empathy, in its 8th annual iteration. We talk about how the survey came to be. We explore why HR managers are feeling so burned out, how to measure empathy, the optimistic bubble of CEOs, why to hold ideas lightly and why empathy is not a weakness, despite what CEOs fear.