Two ways to Drive Performance Improvements

A recent post on GapingVoid talks about another performance equation (I shared one yesterday on my blog here): Performance improvements = Reducing Errors + Increasing Insights – Gary Klein The author of the post argues that while there is a lot of focus on reducing errors in organisations, there is not enough focus or energy spent on increasing the number of insights that people could share and use to drive productivity improvements. I think there are many reasons for this behaviour. Firstly, we...